Prompting users to facilitate support needs in collaborative reflection

Reflection and collaborative reflection are common activities at workplace, in which people alone or together with colleagues revisit experiences to learn for future situations. Often support needs arise during reflection and for example people get stuck and don’t know how to continue. We propose to fill this gap with prompting as tool-supported scaffolding mechanism. Based on literature and our own previous work on reflections support this paper presents a concept using prompting to support different goals based on known support needs in tool-supported collaborative reflection. We show an initial implementation of a prototype and an approach how to evaluate it. This work contributes to the (AR)TEL community in that it provides a concrete approach for scaffolding in reflection support to be discussed at the workshop and in that it shows how prompting can be used and implemented in tools to evoke reflection.